Privacy Policy

Introduction

At A23 we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) and other applicable laws and regulations. By using our website and services, you consent to the practices described in this policy.

Collection of Personal Information

We may collect personal information from you when you interact with our website, subscribe to our newsletters, fill out forms, participate in surveys or promotions, or communicate with us through various channels. The types of personal information we collect may include:

Name, contact information (email address, phone number, address)

Demographic information

Employment details

Payment and billing information

Website usage information (cookies, IP address, browser information)

Use of Personal Information

We use the personal information we collect for the following purposes:

Providing and personalising our services to meet your needs
Processing orders, payments, and delivering products or services
Communicating with you regarding inquiries, support, and updates
Sending newsletters, marketing communications, and promotional offers
Conducting research, surveys, and analysis to improve our services
Complying with legal obligations and protecting our rights

Disclosure of Personal Information

We may disclose your personal information to third parties under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you.
Legal Obligations: We may disclose personal information if required by law, court order, or government regulation, or if we believe it is necessary to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of our company, personal information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.

Security of Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information, and you provide it at your own risk.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and collect information about how you interact with our website. You can modify your browser settings to disable cookies or receive a notification when they are being sent. Please note that disabling cookies may affect the functionality of our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: contact@a23.com.au

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Last Updated: 27/05/2023